• Professional long or short term counselling at no cost to practice
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  • Complementary to in house counselling provision
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  • Prompt response to patients to help reduce waiting list
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  • Flexible availability including the possibility of evening sessions where surgery hours allow
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  • All our counsellors are qualified members of the BACP / UKCP with their own insurance and supervision in place
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  • Fees negotiated sensitively and individually with patients to ensure a level which is affordable and respectful to patient and counsellor
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  • Sympathetic recognition of genuine hardship cases
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  • A range of experience and special expertise amongst our counsellors
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  • Straightforward and proven referral and reporting system for GPs

How do we work?

Affordable Conselling Group

GPs refer patients directly to us through a central contact in the practice. We will then allocate an available counsellor who will make contact with the patient as soon as possible (ideally within 24 hours) and arrange an assessment and appointments with them direct.

Using our own referral and case management documentation we will keep each GP updated on start and finish dates for each client.

Our counsellors work on a self employed basis and will negotiate fees with each client individually. We recognise that some clients are able to afford very little and will always look sympathetically at cases of genuine hardship.

Benefits

We believe that ACG offers benefits for all parties. GPs have another counselling option to offer patients; patients can access long term counselling at the surgery and may be seen sooner: and the counsellors will have the opportunity to gain experience in an NHS environment.

We have been working successfully on this basis at Woodlands Health Centre in Paddock Wood since autumn 2008 and have since established in 3 other surgeries.

"I have had very positive feedback from the people I have referred, and in particular they were happy with the accessibility both in terms of the short wait, and being able to have counselling in the practice building. I would certainly recommend ACG to other practices in the area"

Dr Karen Potterton

Woodlands Health Centre, Paddock Wood, Kent

Client feedback:

"I found the counselling helpful in every way"

"The most helpful aspect of counselling was 'being able to openly discuss issues with an excellent and compassionate counsellor"

"Exceptional support giving me more confidence"

"A definite benefit to fund whatever you could afford"

"I can't think how it could have been any more helpful"

"From the first contact call to the end of the sessions, the service was timely, friendly and professional"